print page
 

frequently asked questions

How do I get my 10% subscriber discount?
How can I be sure this site is safe and secure?
How do I update my contact details?
How do I search for specific products?
Can I order a product that is no longer listed on the website?
How can I contact you?

Q. How do I get my 10% subscriber discount?
A. Easy! You just need your subscription reference number. You can find this information on all correspondance sent to you in relation to your magazine. To be eligible for the discount, you'll need to create an account on the site and enter in your subscription reference number in the sign-up form. Alternatively call our customer care department on 0845 123 1231 (available 08:30 - 17:30 Mon to Fri) or email ipcsubs@quadrantsubs.com
Back to top

Q. How can I be sure this site is safe and secure?
A. We want to be sure your personal and financial details are 100% protected so we take security very seriously. To do this, the site automatically switches to secure mode when you send us sensitive information such as passwords or credit card details. This means they can’t be viewed by third parties. You can check you’re in secure mode by looking for the padlock icon in the bottom right-hand corner of your computer screen. If you click on the padlock icon you’ll see the certificate details for IPC, so you can be sure the site is really safe.

Payments on the site are made via WorldPay, the widely-used payment service operated by the Royal Bank of Scotland (RBS). IPC doesn’t have access to your card details, these are held exclusively by WorldPay. IPC will never ask for your personal details or card details, please email our support team if you come across any fraudulent emails. After you’ve completed your purchase we recommend you sign-out of your account (if applicable) and close your browser, especially if you use a shared computer (like one at an internet café).
Back to top

Q. How do I update my contact details?
A. When you sign-in to your account you’ll see a link labelled "manage your account" in the top right-hand corner. You can easily edit any of your details, including contact details, delivery address and sign-in details here.
Back to top

Q. How do I search for specific products?
A. You can search for products across the whole site, or ones specific to a category. Look for the search panel below the main navigation to start your search. You can also search alphabetically or by price.
Back to top

Q. Can I order a product that is no longer listed on the website?
A. Unfortunately not via the site. For more information about any of our products call the customer care team on 0844 848 2222 or email womanandhome@mrm.co.uk.
Back to top

Q. How can I contact you?
A. You can contact us at by email at womanandhome@mrm.co.uk or by telephone on 0844 848 2222. Calls from a BT landline will cost no more than 5p per minute.
In order to improve our service, please note that calls may be recorded for training purposes. This is in addition to your statutory rights.

Opening times – Live operators:
Monday – Friday 8:45am – 5:15pm

Back to top

Basket

Total £0.00
ItemQtyDelete
  
P&P £0

Newsletter sign-up

If you'd like to receive emails from us and Time Inc. (UK) Ltd for special offers, product & service information and to take part in our research, simply enter your email address below.

Close Cookie Panel

Cookie Information

woman & home uses ‘cookies’ to provide you with the best visitor experience. Without them you may find this site does not work properly and many features may be unavailable. For more information about cookies and the types that we use, please click here. Enjoy your visit.